Privacy Policy

Effective Date: 29 May 2024
Last Updated: 29 May 2024

This Privacy Policy describes how VBE, a brand operated under GD Visva Vinc ZX Private Limited, an Indian IT company ("we", "us", "our"), collects, uses, discloses, and protects your personal information when you visit our website, engage with our services, or communicate with us.

This policy applies to both domestic (Indian) and international clients, in compliance with applicable laws including but not limited to the Information Technology Act, 2000 (India), GDPR (EU/EEA clients), CCPA (California residents), and other relevant global data protection regulations.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing and payment details

Identification documents (for verification, if required)

b. Technical Information

• IP address
• Device information
• Browser type
• Cookies and tracking data
• Usage data (e.g., pages visited, time spent)

c. Client Project Data

• Software development documentation
• Business plans
• Application code and related files
• Confidential data provided during project execution

2. How We Use Your Information

We use your information to:

• Provide and manage our IT and software services
• Respond to inquiries and provide customer support
• Process payments and invoices
• Improve our products, services, and website
• Meet legal and regulatory requirements
• Detect and prevent fraud and security breaches

3. Legal Basis for Processing (GDPR)

For clients located in the European Economic Area (EEA), we process personal data based on the following legal grounds:

• Performance of a contract
• Consent
• Legitimate interests
• Legal obligations

4. Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., hosting, payment processors)
• Legal and regulatory authorities (when required by law)
• Internal staff, contractors, or affiliates for service execution under NDA
• All third-party processors are bound by confidentiality and data protection agreements.

5. Data Storage and International Transfers

Your data may be processed and stored in servers located in India or other jurisdictions where we or our partners operate. When data is transferred internationally, we ensure it is protected through:

• Data Processing Agreements (DPAs)
• Standard Contractual Clauses (SCCs) for EU clients
• Encryption and access controls

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable laws. Client project files may be stored for up to 5 years unless otherwise requested in writing.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the data we hold about you
• Request correction or deletion
• Object to processing
• Withdraw consent
• File a complaint with a data protection authority

To exercise any of these rights, contact us at: contact@vbe.solutions

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You may disable cookies through your browser settings. Please refer to our [Cookie Policy] for more information.

9. Data Security

We implement industry-standard security measures including:

• SSL encryption
• Role-based access control
• Regular security audits
• Encrypted backups

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

12. Contact Us

VBE, a GD Visva Vinc ZX Private Limited Company

📧 contact@vbe.solutions

🌐 https://www.vbe.solutions

📞 +917004104322, +91 8896177742